Shipping policy

Shipping Policy

Welcome to Boardistry! We are excited to offer you high-quality products with convenient shipping options. Please review our shipping policy to understand how we handle orders, shipping, and delivery.

Processing Time (Updated Oct 17, 2024)

- Orders are processed within 3 Business Days after purchase. 
- We process orders Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Rates & Delivery Estimates (Updated Oct 17, 2024)

  • Domestic Shipping: We offer standard shipping within the United States, with rates calculated at checkout based on your location and the weight of your order.
      - Standard Shipping: [4-6 business days], 

SHIPPING COST - UNITED STATES
Small:  $5.00
Large:  $6.00
Per Additional Small: $3.00
Per Additional Large: $4.00

US SHIPPING ONLY

- During off-peak months the majority of orders are processed within 4-7 business days on average and ready for shipping.
- During peak seasonal months, orders are processed within 9-12 business days one average and ready for shipping.

Packaging and Shipping:

Once a printed order meets our quality control standards the item is packaged.  Once packaged a shipping label is printed and the package is placed in a shipping bin to be picked up.  Printing a shipping label triggers the tracking number and this is sent to your store to then be emailed to your customer.  Once an order is ready for shipping it can take 12-24 hours for the tracking to update as the courier will still need to pick up the orders from the print facility. 

Peak Times:

Year to year can be different.  However, we use these times of year as our peak times. Keep in mind that shipping times also play a factor in the overall deliver times for orders. 

Valentines Day - February 14th
St Patrick's Day - March 17th
Easter - End of March
Mother's Day - May around the 3rd weekend
Father's Day -  June around the 3rd weekend
4th of July - July 4th
Back to School -College Sports August thru middle of September
Halloween - October 31st
Thanksgiving - November 25th
Christmas - December 25th
New Years - January 1st

 

Order Tracking

- Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package's journey.
- You can track your shipment directly on our website or through the carrier's website using the tracking number provided.

Shipping Delays

- While we do our best to ensure timely delivery, please note that unexpected shipping delays may occur due to factors beyond our control (e.g., weather, carrier delays, customs processing).
- If your order is significantly delayed, please contact us at hello@boardistry.com for assistance.

Incorrect Shipping Information

- Please double-check your shipping address before completing your order. We are not responsible for packages delivered to the wrong address due to incorrect information provided during checkout.
- If you realize there is an error in your shipping address, please contact us immediately at hello@boardistry.com so we can try to correct it before the order is processed.

Lost or Stolen Packages

- We are not responsible for lost or stolen packages that have been marked as delivered by the carrier. If your package is missing, we recommend contacting the carrier directly to resolve the issue. 

Shipping Restrictions

- We currently do not ship to PO Boxes, APO, FPO, or DPO addresses.
- Some products may have shipping restrictions due to size, weight, or material.

Contact Us

If you have any questions about our shipping policy, please reach out to us at hello@boardistry.com. We're here to help!

Thank you for shopping at Boardistry!